This position may be required to work more than 40 hours per week This position may be required to sit or stand for long periods High school diploma or equivalent requiredġ+ years of customer service experience preferred Willingness to cover shifts at locations not typically assigned Reliable transportation to ensure punctual attendance Maintain a “team first” and “patient first” attitudeĪssist patients in scheduling appointments Set up accounts and create charts for new patients Notify the clinical team of patient’s arrivalĮscort patients to/from the front desk and introduce them to all applicable team membersĬontact insurance companies to verify and gather pertinent policy informationĬommunicate with patients clearly and efficiently Interact with individuals in the reception areaĪssist patients with the completion of electronic intake forms Maintain a clean, welcoming studio environment Our career opportunities come with great benefits including: The Swish Dental team is looking for a highly motivated Patient Concierge (Receptionist) to join our team. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Our studios are modern and inviting and the focus is on a great culture all around for patients and our staff.Swish Dental is a privately owned and operated dental practice with the patient in mind. We strongly focus on cosmetic dentistry such as veneers and Invisalign but also provide routine care such as cleanings, fillings, crowns and surgery for the whole family. Recently, we have been able to add AI technology and we’re super excited about that. At Swish, patients are treated with the highest level of technology in our studios. Swish focuses on providing an elevated comfort-centric experience to patients who become like family over time. Everything from construction delays to marketing nightmares, seen it all now! You learn from every experience, though and it makes you that much stronger and a better leader for your team.Īppreciate you sharing that. Struggles! You name it and I’ve experienced in all when starting my own business. I’m sure you wouldn’t say it’s been obstacle free, but so far would you say the journey have been a fairly smooth road? I founded Swish Dental in 2017 and it has grown to 10 studios and a local Austin brand that I am incredibly proud of! It is important to me that the environment at Swish is inclusive and welcoming for everyone to experience the comfort and excellence of our care. Additionally, the focus is on empowering my staff and patients to be their best. In addition to fixing smiles, we empower patients to feel better about themselves, which then encourages them to take care of themselves and live a healthy lifestyle. I wanted to establish Swish to be more than a place to get a perfect smile. At Swish, we utilize the highest level of technology and I am always looking for ways to make our services and quality of care to the next level. At every turn, Swish is innovating! I wanted to found a local dental group that is on the forefront of general and cosmetic dentistry. To reflect that, the offices embody the unique characteristics of the Austin neighborhood they are a part of. My vision focuses on studios that are friendly, welcoming, and familiar places for people to receive care. Īt Swish, the focus is on elevating the patient experience through a comfort-centric approach. Let’s face it, people are not excited about visiting the dentist and as the industry becomes more corporate, the personal touch of a healthcare professional is lost. Professionally, I founded Swish Dental in Austin with a desire to do two things: change the way people feel about the dentist and empowerment of women in dentistry. We’d love for you to start by introducing yourself. Today we’d like to introduce you to Viraj Desai.
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